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When B2B Cross Selling Goes Bad

My new book, Account Planning in Salesforce, is due to be published at the end of March 2013. I am excited about it. As you would expect from anyone book on account planning it dives into the benefits...

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Business, Customer, Method, or Quota?

I have observed something very interesting lately, that you may find enlightening. I think I always knew it - but only recently did I start to formalize it. It is a critical area of focus for...

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Account Planning for everyone (who uses Salesforce)

Regular readers will know that I am passionate about combining sales methodology with technology to make life easier for sales people. One of the areas where I have seen lots of wasted time has been in...

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8 Steps to Effective Sales Methodology Implementation

There is good news and there is bad news. The good news is that a sales methodology can dramatically increase the sales effectiveness of your entire sales organization, significantly increasing your...

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20 Facts about Sales Performance

At The TAS Group, we just recently completed a global study of sales performance. The full report will probably be available by late April. If you want a copy email me ddaly (at) the tasgroup (dot)...

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Gartner: Cool Vendors in CRM Sales

Gartner just released their 2013 Cool Vendors in CRM Sales report and are selling it on their site for $495. You can get it here for free.According to Gartner, the 2013 Cool Vendors in CRM Sales offer...

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Sales Playbooks & CRMs - The Perfect Tango

I was speaking recently at a conference on Sales 2.0 tools. During the coffee break after my session I ended up in a conversation about sales enablement and sales playbooks. The conversation got...

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12 Elements of a Great Sales Playbook

The implementation of a sales playbook can be one of the most impactful initiatives for any sales organization. There are two reasons for this tremendous ROI. First, by following some simple...

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When is your Win Rate not your Win Rate?

It seems pretty simple at first, but calculating your Win Rate is not as straightforward as it might appear. In most cases sellers will think about their Win Rate as the number of wins as a percentage...

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The Role of Account Based Marketing in Account Planning

You may be aware that I recently published my latest book called Account Planning in Salesforce. (You can get a free extract here.) I was driven to write the book by the need for sales professionals...

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10 Things Every Sales Manager Should Know About Sales Performance (Infographic)

Thanks to our friends over at Work.com for helping us with this infographic. .The data in this infographic is based largely on the Dealmaker Index Global Sales Benchmark Study.

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What to do when "No Decision" is not in the customer's best interest

I have written before about the only two reasons that you lose a sale;You should not have been there (chasing this particular opportunity), orYou were outsold.I know I have fallen at both of those...

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Realtime (Honest) Feedback on your Sales Proposals?

As you may know I published my most recent book - Account Planning in Salesforce - earlier this year. I am always nervous when I am launching a book. I put a lot of myself into it and, even with a...

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Why Big Data for Sales fails

The Big Data hype worries me. A lot. Particularly as it pertains to sales analytics. When it comes to understanding the inflection points that should be the determinants of behavior change to improve...

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Why LinkedIn is losing its value to me

I don't know about you, but I am a little frustrated with LinkedIn lately. Every single day now I am getting multiple generic "I'd like to connect with you on LinkedIn" messages. Most of these are...

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10 Rules for Great Sales Coaching

Over the last number of years I have given a lot of thought to Sales Performance Management. I think that most experienced practitioners and observers recognize that the front-line sales manager is the...

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Surprise Your Customer

Flying from Ireland to San Francisco on the way to Dreamforce 2013, I was thinking about a session I was going to deliver. It was important. It was the first of 10 sessions we were involved in at...

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7 Principles for Successful Sales Leadership

One of the perks of my job is the interaction I am privileged to have with so many great sales leaders. During the beta phase for a new solution we just launched (to help sales managers understand the...

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Unpacking Sales Velocity

When Henry called me yesterday he asked a really interesting question. ”Why is it”, he said, “that everyone feels that the start of the year is the only time that they should look to build their...

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A little sales dashboard humor

.....You know it matters that the data is accurate if you want to understand how to improve your sales performance.Here's a Slideshare that shows you how to figure out how much you sell by focusing...

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